Hey there! Remember when online shopping felt impersonal? We sure do. That’s why at apparelstart Pacific, every email you send lands directly in our inbox—no bots, no runaround. Funny story: our founder once spent an entire weekend replying to customer emails while camping. Let’s just say the Wi-Fi signal was... creative.
Honestly? We’ve built this brand on real conversations. That time a customer suggested our now-best-selling linen shirts? Game changer. So whether you’ve got a sizing question or want to chat sustainable fabrics (we’re obsessed), here’s how to reach us:
Prefer typing? Our live chat (that little icon in the corner) connects you directly with our Melbourne team during business hours. Or try our contact form—we read every submission over morning coffee. Pro tip: Include your favorite color in the message; our customer service lead has a weakness for fun facts.
"Had a sizing issue last month. Emma from your team not only fixed it—she found matching socks! Now that’s service."
- Liam R., loyal customer since 2022
P.S. We know how annoying automated responses are. You’ll always get a human reply, even if it takes us till midnight (which happens more often than we’d admit).
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